Privacy Policy

Who we are: PharmaShield Agency (“we,” “us,” “our”). Contact: eric@pharmashieldagency.com · 205-304-0406

This policy explains what we collect, how we use it, and your choices. It applies to our website, forms, and communications (including SMS).

Information We Collect

Contact data: name, phone, email, address; info you submit in forms or to our staff.
Service data: inquiry details (e.g., quote requests, appointment preferences).
Technical data: IP address, device/browser, pages viewed (via cookies/analytics).

How We Use Information

To respond to inquiries, provide quotes, schedule appointments, and deliver plan/enrollment updates.
To send customer-care messages (e.g., quote follow-ups, reminders, support) with your consent.
To operate, secure, analyze, and improve our site and services.
To comply with legal obligations.

SMS Text Messaging Terms

By providing your phone number and opting in, you agree to receive SMS from PharmaShield Agency. Message frequency varies. Message & data rates may apply.
Opt-out: Reply STOP to end. You’ll receive a one-time confirmation text.
Help: Reply HELP for help or contact 205-304-0406 / eric@pharmashieldagency.com.
Purpose: quotes, appointment reminders, plan submission/approval updates, renewals, and support. Consent is not a condition of purchase.

Sharing & Service Providers

We do not sell your personal information. We may share it with service providers (e.g., CRM, messaging, analytics) solely to deliver and support our services and as required by law.

Security & Retention

We use reasonable administrative, technical, and physical safeguards. We keep data only as long as needed for the purposes above or as required by law.

Your Choices

SMS: reply STOP to opt out; HELP for help.
Access/Update/Delete: email eric@pharmashieldagency.com.
Cookies: use your browser settings to manage cookies.

Children

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. We will revise the “Effective Date” above when we do.

Contact Us

PharmaShield Agency
Phone: 205-304-0406
Email: eric@pharmashieldagency.com
Website: pharmashieldagency.com

Quick Links

^{Privacy Policy PharmaShield Agency}

Last Updated: October 17, 2025

PharmaShield Agency (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with us — including through our website, phone calls, emails, text messages (SMS/MMS), and digital marketing platforms.

2. How We Use Your Information

Provide Medicare and insurance quotes, consultations, and enrollment support

Communicate by phone, email, or SMS with updates, reminders, and educational information

Send appointment confirmations, reminders, and follow-ups

Comply with CMS and HIPAA regulations regarding communication and recordkeeping

We do not sell or rent your personal information to any third party. Information is shared only with contracted carriers, partners, or technology platforms required to perform the services you request.

3. SMS/Text Messaging

By submitting your phone number on our website or through one of our forms, you consent to receive text messages from PharmaShield Agency for informational and marketing purposes related to insurance and Medicare services.

Message Frequency: Varies (typically limited to a few per month)

Message & Data Rates: May apply

Opt Out: You can cancel text messages at any time by replying STOP.

Help: For help, reply HELP or contact us at eric@pharmashieldagency.com or (205) 304-0406.

We never sell or share your phone number with outside parties for marketing purposes.

8. Contact Information

PharmaShield Agency • 108 Oak Hill Drive • Dora, AL 35062

SMS Disclosure (A2P 10DLC): By providing your phone number, you agree to receive text messages from PharmaShield Agency for informational and marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help.